Privacy Policy

1. Scope and Definitions

Personal Data: Any information that may directly or indirectly identify an individual.

Processing: Any operation performed on personal data, including collection, recording, storage, organization, use, disclosure, transfer, deletion, or destruction.

Data Subject: The natural person to whom the personal data relates.

This Privacy Policy applies to all visitors of the website, customers, and users of Grova Developments' digital channels.

2. Categories of Data We Collect

Information Provided Directly by You

We may collect:

• Full name.
• Mobile number.
• Email address.
• City or region.
• Property type of interest.
• Estimated budget.
• Preferred method of communication.
• Purpose of purchase (residential or investment).
• Any additional information voluntarily submitted through forms, inquiries, registrations, or communications with us.

Information Collected Automatically

We may automatically collect:

• IP address.
• Browser type and operating system.
• Device information.
• Pages visited and browsing behavior.
• Visit duration and website activity.
• Cookies and similar technologies.

Information Obtained from Service Providers

Where necessary, we may receive information from service providers, business partners, or supporting entities for the purpose of delivering services and improving user experience.

3. Purposes of Processing Personal Data

We process personal data for legitimate business purposes, including:

• Responding to inquiries and requests.
• Communicating regarding projects, services, and offers.
• Managing expressions of interest, appointment requests, reservations, and customer inquiries.
• Improving website performance and user experience.
• Conducting analytics and performance measurements.
• Maintaining website security and preventing unauthorized use, fraud, or misuse.
• Complying with legal, regulatory, and governmental requirements in the jurisdictions in which we operate, including the Arab Republic of Egypt and the Kingdom of Saudi Arabia.

4. Marketing Communications

We may use your contact information to send updates regarding Grova Developments projects, services, events, and promotional offers, in accordance with applicable laws and regulations.

You may opt out of receiving marketing communications at any time through the available communication channels or by following the unsubscribe instructions included in such communications.

5. Sharing of Personal Data

We may share personal data only when necessary and for legitimate purposes, including with:

• Service providers acting on our behalf, including hosting, analytics, technical support, and communication service providers.
• Customer service and operational support providers.
• Financing partners and related service providers where necessary to facilitate financing requests or services requested by the user.
• Governmental, regulatory, or judicial authorities where disclosure is required by applicable laws or official requests.

We do not sell personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Once retention is no longer required, personal data will be securely deleted, destroyed, or anonymized.

7. Information Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

While we strive to maintain a secure environment, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website usage, and enhance website functionality.

Users may manage or disable cookies through their browser settings, although doing so may affect certain website functionalities.

9. Data Subject Rights

Subject to applicable laws and regulations, you may have the following rights:

• The right to be informed about how your personal data is collected and processed.
• The right to access your personal data.
• The right to request correction, completion, or updating of inaccurate information.
• The right to request deletion of personal data where permitted by applicable laws.
• Any other rights granted under applicable laws and regulations.

To exercise any of these rights, you may contact us through the communication channels available on the Grova Developments website.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated or controlled by Grova Developments.

We are not responsible for the privacy practices or content of such third-party websites, and users are encouraged to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

Grova Developments reserves the right to amend or update this Privacy Policy from time to time to reflect legal, regulatory, operational, or technological changes.

Any updates will become effective upon publication on the website, and continued use of the website constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us through the channels available on the Grova Developments website: